Public sector practice · Counties, ministries, agencies

Citizen services that actually work on day one.

County governments, line ministries and statutory agencies across Kenya have worked with Arton on digital citizen services, revenue collection, donor reporting and internal operations transformation.

Citizen portals · M-Pesa-readyRevenue collectionDonor reporting · DHIS2GDPR / DPA-compliant
Government service delivery — Kenyan public sector digital transformation
What we hear from clients

Recurring challenges in public sector & government.

Adoption, not deployment

Most e-government projects ship code. Few ship adoption. The difference is whether anyone actually uses the thing.

Revenue collection leakage

Manual receipts, cash handling and disconnected systems cost counties 20-40% of collectable revenue.

Donor reporting drains capacity

Each donor wants a different format. Teams spend more time reporting than delivering.

How we help

Services we apply in Public Sector & Government.

A starting menu — every engagement is shaped to your specific operating model and regulatory context.

Citizen service portals

Permits, business licences, land rates — with M-Pesa, SMS notifications and self-service.

Revenue collection

Cashier-less collection, audit trails, real-time MIS for treasury teams.

E-government strategy

Service catalogue design, prioritisation, governance, change management.

Donor reporting automation

Multi-donor report generation, audit packs, finance-grant reconciliation.

Programme assurance

Independent oversight of large public-sector programmes; quarterly readouts.

Data protection & DPIA

Kenya Data Protection Act compliance, DPIAs, breach-response playbooks.

Outcomes worth quoting

Some of what we’ve delivered.

220K
Citizens onboarded · year one
14
Services digitised
+41%
Revenue collection lift
5
Counties and ministries served
Selected work

Case studies in this practice.

Sample clients

Some of the names we’ve worked with.

Selected for illustration. Most of our engagements are confidential.

County Government of Kiambu
County Government of Nakuru
Ministry of Health
Ministry of ICT
KRA
National Treasury

Work with our Public Sector & Government practice.

Send a one-paragraph brief. We’ll respond within a working day with a sharp question or two.