eTIMS in 2026: what "No invoice, no expense deduction" really means for your business.
From 1 January 2026, the Kenya Revenue Authority cross-checks income-tax returns against eTIMS data. If a supplier didn't fiscalize an invoice, the expense is disallowed. We walk through what to do this quarter — and what your ERP must support.
Why most digital transformation programmes in African banking fail in year two
The first twelve months are easy. The second twelve are where governance, change fatigue and competing roadmaps quietly unmake the work.
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Process maps as boardroom artefacts: a short defence
The flowchart is unfashionable. We think it deserves a second look — done well, it changes how executives reason about their own company.
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The threat model for mid-market firms has shifted. Here's what's new in 2026.
Ransomware-as-a-service has industrialised. The control set for a 200-person firm needs to look more like a bank's than it did five years ago.
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Choosing an ERP in East Africa: a checklist most vendors don't want you to use
Twelve questions to ask before you sign. Three of them eliminate most international vendors. We explain why.
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Generative AI in African banking: separating the demo from the deployment
80% of bank executives believe gen-AI is transformative. 20% say their institution is ready. We unpack what the 20% are doing differently.
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What the call-centre agent knows that the executive doesn't
Voice-of-customer programmes have a 70% failure rate. Almost always for the same reason: nobody asks the agent.
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Designing for an M-Pesa-first economy
Mobile money isn't a payment method. It's a primary financial interface — and your operating model needs to treat it as one.
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ISO 27001 isn't a project. It's an operating posture.
Most certifications quietly decay between audits. We share the controls that survive contact with reality and the ones that don't.
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