A digital lending platform with 800,000+ customers had grown faster than its security capability. They needed monitoring, incident response, and a credible story for the regulator — without building a SOC in-house.
The lender had a small in-house security team that was firefighting daily. The CEO had received a board mandate after a near-miss incident, and the regulator was asking pointed questions. Building an internal 24/7 SOC would have taken 18 months and cost twice the budget.
Asset inventory, log source mapping, SIEM integration, threat model. Quick-win control fixes (MFA hardening, default credential sweep, off-hours admin alerts) in the first two weeks.
Tuned the SIEM specifically to fintech attack patterns — credential stuffing, account takeover, fraud signals. Reduced alert noise by 78% in the first quarter.
Documented incident-response playbooks with named roles, escalation matrices, comms templates and regulator notification timelines.
Structured threat-hunt cadence with a written hypothesis, scope and outcome. Two material findings in the first six months — both remediated before exploitation.
Quarterly tabletop exercises with the executive team. Pre-drafted regulator and customer comms templates that can be deployed inside 60 minutes.
"Their SOC has been running our managed detection & response for two years. We have not had a material security incident on their watch — and the monthly threat-hunt reports tell us they're looking. That's all I want from a security partner.
CISO, Regional FintechDigital lending platform
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